Jeff Automobile Vehicle Protection

The Jeff Automobile Vehicle Protection program offers specialized coverage for motor vehicles, including recreational vehicles, aircraft, and boats, which are excluded from the standard Jeff Automobile Money Back Guarantee. This program is designed to provide buyers and sellers with peace of mind when transacting high-value automotive assets on our platform.

1. Overview

The Vehicle Protection program provides coverage for eligible motor vehicles purchased through Jeff Automobile platforms. Unlike the standard Money Back Guarantee, which excludes motor vehicles, this program addresses specific issues related to non-delivery, undisclosed defects, or missing titles for vehicles such as cars, trucks, recreational vehicles, aircraft, and boats.

2. Coverage

The Jeff Automobile Vehicle Protection program applies to the following scenarios:

• Non-Delivery: The buyer does not receive the vehicle as agreed upon in the transaction.
• Major Undisclosed Defects: The vehicle has significant defects not disclosed in the listing, affecting its functionality or value.
• Missing Title: The vehicle is delivered without a valid title or ownership documentation, as required by applicable laws.

Please note that coverage is subject to specific terms and conditions, and not all issues may qualify. Cosmetic issues, minor discrepancies, or buyer errors (e.g., incorrect vehicle selection) are not covered.

3. Eligibility Requirements for Buyers

To be eligible for the Jeff Automobile Vehicle Protection program, buyers must:

• Complete and pay for the vehicle purchase through a registered user account wallet at checkout using an eligible payment method.
• Submit a claim within the required time frames, as specified in the program’s terms.
• Provide verifiable documentation, such as purchase agreements, delivery records, or inspection reports, to support the claim.
• Not seek resolution for the same issue through another resolution method (e.g., external legal action or third-party mediation).

4. Seller Responsibilities

Sellers participating in transactions covered by the Vehicle Protection program are responsible for:

• Accurately describing the vehicle in the listing, including its condition, title status, and any known defects.
• Ensuring timely delivery of the vehicle and associated documentation (e.g., title, registration).
• Providing a resolution when a buyer reports a problem, in accordance with the program’s terms and within the specified time frames.

Transactions completed on jeffautomobileinc.com must adhere to these requirements, even if the vehicle was listed on a different Jeff Automobile site.

5. Eligible Payment Methods

Transactions are eligible for Vehicle Protection coverage when paid via checkout using the following methods:

• Credit card or debit card
• PayPal or PayPal Credit
• Apple Pay or Google Pay
• Venmo
• Klarna
• Spendable funds
• Alipay
• User wallet balance
• Wire transfer facilitated by Jeff Automobile platforms
• Jeff vouchers

Not Covered: Transactions where any part of the payment was completed outside of Jeff Automobile platforms (such as bank transfer, cash, money orders, or escrow services) are not eligible for the Vehicle Protection program.

6. Exclusions and Limitations

The Vehicle Protection program does not cover:

• Routine maintenance or wear-and-tear issues.
• Damage caused by buyer misuse, accidents, or environmental factors after delivery.
• Cosmetic issues or minor defects that do not significantly impact the vehicle’s functionality or value.
• Vehicles sold “as-is” where the listing explicitly states no warranty or protection applies.
• Disputes arising from buyer errors, such as misunderstanding the vehicle’s condition or specifications.

Additional exclusions may apply based on the specific vehicle type (e.g., recreational vehicles, aircraft, boats) or transaction details. Please review the listing and contact our support team for clarification.

7. Claims Process

To file a claim under the Jeff Automobile Vehicle Protection program:

• Contact our support team at support@jeffautomobileinc.com within the specified time frame after the issue occurs.
• Provide detailed documentation, including proof of purchase, photos of the vehicle (if applicable), and any relevant correspondence with the seller.
• Cooperate with Jeff Automobile’s investigation process, which may involve third-party inspections or verification of the vehicle’s condition.

Claims will be reviewed on a case-by-case basis, and resolutions may include refunds, repairs, or other remedies, subject to the program’s terms.

8. Contact Information

If you have any questions or concerns about the Jeff Automobile Vehicle Protection program, please contact us at:

Jeff Automobile Incorporated
Email: support@jeffautomobileinc.com